Oklahoma City VA Health Care System
Locations of Service:
Mental Health and Psychology Services’ Administrative Office, Room 8A159
Ambulatory Mental Health Clinic, Room 3G100
Crisis Intervention, Room 3G100
Family Mental Health Program, Room 3G100
Primary Care Mental Health (PC-MHI), Ground Floor, D-Module
REACH Program, Room 3G100
Suicide Prevention Program, Room 8A156
Telemental Health, all VA outpatient clinics
Military Sexual Trauma Team, Room 4G100
Community Living Center, 4th Floor
Health Psychology Clinic, 4G100
Home-Based Primary Care (HBPC), Room 4B163
Mental Health Intensive Case Management, Nicholson Tower, Room 5800
Trauma & Deployment Recovery Service, 4G100
Substance Abuse Treatment Center, Room 3A137
Veterans Recovery Center, Building 3, 1st Floor
Services Provided: Services are provided in-house, in Community-Based Outpatient Clinics, satellite clinics, and within the community. Education, research and training are provided in conjunction with the closely-affiliated University of Oklahoma Health Sciences Center College of Medicine, other colleges and universities.
Population Served: Health care services are provided to veterans eligible to receive benefits through the Department of Veterans Affairs Medical Center.
Staffing: Staff consists of psychiatrists, psychologists, physician assistants, nurse practitioners, registered nurses, licensed practical nurses, nursing assistants, social workers, vocational rehabilitation specialists, addiction therapist, psychology technicians, physical/recreational/art therapists, chaplains, dieticians, program support assistants and specialists, post-doctoral psychology fellows and interns, medical residents and students.
Hours of Operation: Outpatient services generally are provided Monday through Friday, 8 a.m. to 4:30 p.m., some during the evening hours of 4:30 – 8:30 p.m. and Saturday hours
A brief description of services provided is as follows:
Psychology Service. (405) 456-3140. Psychology Service works closely with Psychiatry service and other services in the medical center to provide excellence in clinical care, education and research.
Employees Assistance Program (EAP). This program is managed by Psychology Service and staffed by psychologists and social workers. The program provides short-term counseling services to associates of the medical center. EAP provides consultation to supervisors regarding supervisory style and other needed skills.
Ambulatory Mental Health Clinic: (405) 456-5183. The Ambulatory Mental Health Clinic (AMHC) is a multidisciplinary outpatient mental health clinic that, along with its affiliated units of Family Mental Health, REACH, Crisis, and Primary Care Mental Health, recorded over 20,000 outpatient visits this past year. The clinic staff is involved in the delivery of a myriad of mental health services including medication consultation and management; individual, group, family, and marital psychotherapy; biofeedback and stress management program, psychoeducational classes that address a variety of common mental health complaints; crisis intervention; psychological assessment; trauma treatment addressing combat and sexual trauma as well as other sources of trauma; and a daily walk-in emergency consultation service. The clinic also provides telemedicine/telepsychology to VA Community Based Outpatient Clinics through its affiliated telemedicine/telemental health staff and supports the Lawton VA Clinic through its Lawton onsite multidisciplinary mental health staff. In addition to patient care, the AMHC staff and its affiliated units are responsible for providing supervision and didactic experiences to third- and fourth-year psychiatric residents, psychology interns, doctoral practicum students in psychology, and third-year medical students, frequently winning teaching and supervision awards for their efforts in these areas.
Family Mental Health Program. (405) 456-5183. This program provides a range of services for veterans and their support persons, including couples therapy, family therapy, and family education. A range of psychoeducational workshops are available for family members of veterans with a mental illness/PTSD. A Journey through Loss class also is available for veterans and their family members who have lost a loved one. For all of our programs, individuals do not need to be married, and same-sex relationships are welcome.
REACH Program (405) 456-2857. The REACH (Reaching out to Educate and Assist Caring, Health Families) Program is a research-based program for veterans living with PTSD, depression, bipolar disorder, or schizophrenia-spectrum disorders. It involves single-family sessions and multi-family group classes. Many of the services are held in the evenings to accommodate individuals who work during the daytime.
Primary Care Mental Health (PC-MHI). (405) 456-4106. This is a collaborative program between Primary Care and Mental Health to address the mental health needs of the veterans within the primary care setting. Working closely with the veteran’s PACT team, the PCMHI team offers consultation and “first line treatment” for patients with mild/moderate mental health problems through brief therapy, psychoeducational groups and classes, medication consultations and telephone appointments. PC-MCHI providers provide a ‘warm-hand-off” to specialty mental health services when more intensive or specialized care is needed. They can be reached at (405) 456-4106 in D Module on the ground floor.
Suicide Prevention Program. (405) 456-4692, (405) 456-5206, (405) 456-5736, (405) 456-4228). The goal of the Suicide Prevention Program is to promote a culture of awareness in order to identify veterans at increased risk for suicide and provide enhanced care. The team provides case management services to our high risk veterans, follow-up on all calls to the National Veterans Crisis Line, and conducts education/training to staff as well as working collaboratively with community agencies.
Telemental Health. (877) 656-9329. Telemental health is clinical treatment provided by licensed independent health care providers using electronic communications and information technology when distance separates the provider and the patient.
Military Sexual Trauma. (405) 456-5554. This program offers a wide variety of treatment options to women veterans who have experienced sexual trauma. Treatment options include medication consultation and management, group and individual therapy.
Community Living Center. (405) 456-3716. The Community Living Center is a 23-bed inpatient unit designed to provide rehabilitative services to veterans who have recently suffered a loss in function and wish to return to a community setting. Psychological services are offered as part of an interdisciplinary team focused on rehabilitating the patient to as independent a life style as possible. Brief screenings, individual, group, and family therapies are provided, as well as daily consultation to the Community Living Center team.
Health Psychology Clinic. (405) 456-5367. The Health Psychology Clinic is a mental health service focused on the emotional and behavioral needs of the Medicine and Surgery Services, both inpatient and outpatient. Health Psychology is concerned with understanding how biology, behavior, and social context influence health and illness. They apply the contributions of psychology to the understanding of health and illness through clinical research, education, and patient service activities. This includes health promotion such as weight loss and smoking cessation programs, consultation with patients undergoing complicated surgical procedures or treatment regimens, and investigating the integration of biomedical information about health and illness with current psychological knowledge.
Home-Based Primary Care (HBPC). (405) 456-5865. A full range of psychological services to HBPC patients are provided, including screening; psychological, cognitive, and capacity assessments; psychotherapy; and prevention-oriented services. Mental health treatment and prevention-oriented services emphasize evidence-based and best practice approaches. The psychologist also provides evidence-based interventions to help HBPC patients manage behavioral factors associated with behavioral medicine problems and to promote medical compliance. The psychologist functions as a fully integrated member of the HBPC interdisciplinary team and provides ongoing team consultation services to other HBPC team members.
Mental Health Intensive Case Management (MHICM). (405) 456-2865. MHICM is an intensive multidisciplinary team approach to ambulatory case management of veterans with severe and chronic mental illness. It is an evidence-based method which is based on Assertive Community Treatment (ACT). MHICM provides care for vulnerable veterans who are frequently admitted to inpatient psychiatry and unable to benefit from standard case management and traditional treatment. It helps fill the gap in mental health services. The majority of services are provided in the community. Services provided include medication management, psychotherapy, case management, support, rehabilitation, etc. for veterans inadequately served by conventional clinical-based outpatient treatment and day treatment. These veterans' severe functional impairment is such that they are neither currently capable of successful and stable self-maintenance in a community living situation. Finally, the veterans with chronic mental illness have had high hospital use as evidenced during the past year by over 30 days of psychiatric hospital care or three or more episodes of psychiatric hospitalization. This intensive interdisciplinary team approach to ambulatory management and treatment of persons in, and coordinated with, the community and its services, is clearly distinguished from usual case management by:
a. Engagement in community settings of people with severe functional impairments traditionally managed in hospitals;
b. An unusually high staff-to-client ratio; multiple visits per week if needed;
c. Interventions primarily in the community rather than in office settings; and
d. Fixed team responsibility, around the clock, for total client care over a prolonged period.
There is compelling evidence for the effectiveness of MHICM with veterans who experience psychotic symptoms.
Neuropsychology. (405) 456-5367. Activities include: neuropsychological and psychological evaluations; neurocognitive rehabilitation; individual psychotherapy and group therapy (i.e., Stroke Recovery Group); neurofeedback; evaluation and treatment of veterans with traumatic brain injuries, blast injuries, and spinal cord injuries; evaluation and treatment of veterans with known or suspected dementia (e.g., Alzheimer’s, vascular, and other forms); and evaluation and differential diagnosis of veterans with psychiatric disturbances (e.g., PTSD, Bipolar Disorder, and Major Depression). Services also include screening and evaluation of veterans of the Persian Gulf War, as well as OIF, OEF and OND, to assist in delineating the cognitive sequelae associated with the Persian Gulf Syndrome and the signature injuries occurring as a result of military operations of the Global War on Terrorism.
Trauma and Deployment Recovery Services: Location: Room 4G100, Phone: (405) 456-2855 or (405) 456-5367; Veterans from all eras who are dealing with a military related traumatic event or deployment readjustment issues are provided with treatment. This includes combat trauma, non-combat military related trauma, or military sexual trauma. The program staff is comprised of psychiatrists, psychologists, social workers and program support assistants.
Orientation: All veterans are given a brief overview of common reactions to traumatic events and available treatment options. Both individual and group options are available to all veterans.
Skill-Building Classes: Not traditional “therapy groups,” but these are structured to address common problems that Veterans experience after deployment and traumatic events. They are typically small in size and focus on developing coping skills. The options are:
· PTSD Symptom Management
· Sleep and Nightmare Management
· Managing Anger after Deployment
· Stress Management Through Mindfulness Training
· Recovery Skills
Brief Individual Readjustment Counseling: One-on-one counseling is available for the variety of personal concerns that often result following deployment (e.g., depression, relationship problems, anxiety, irritability, etc.).
Trauma-Focused Individual and Group Counseling: Effective treatments have been developed to address the trauma that can result from experiences during deployment. These scientifically-studied treatments are called “evidence-based” psychotherapies. The two evidence-based treatments offered are Cognitive Processing Therapy (CPT) and Prolonged Exposure Therapy (PE).
Psychiatric Evaluation: Veterans who have ongoing problems with trauma related symptoms such as poor sleep, depression, or anxiety, can learn about medical options for reducing symptoms.
Substance Abuse Treatment Center. (405) 456-3278. The Substance Abuse Treatment Center (SATC) is a specialized treatment program providing eligible veterans with a continuum of care of substance abuse services. SATC offers comprehensive, integrated medical, psychiatric, nursing, and psychosocial treatment to veterans with active substance use disorders. The Substance Abuse Clinic (SAC) provides intake/assessment, detoxification/medically-supervised withdrawal/stabilization, treatment/discharge planning, contract bed placement, intensive outpatient (IOP) treatment, sobriety maintenance, and aftercare outpatient treatment. SAC specialized treatment tracks include an opioid treatment program; Native American, Women's, and Senior in Recovery support groups; patient education, relapse prevention, affect management, and cocaine recovery groups. Early morning and evening groups are available. Ancillary services include therapeutic recreational, chaplains, and vocational rehabilitation services. Varied educational experiences are available to qualified trainees within multiple disciplines in addition to program participation in approved research studies.
Veterans Recovery Center. (405) 456-3626. The Veterans Recovery Center (VRC) is an intensive outpatient treatment program that serves veterans living with serious mental illness that significantly disrupts their daily functioning. Services at this supportive learning center are based on the core components of psychosocial rehabilitation and recovery-oriented care. The concept of recovery is founded on the understanding that people with significant mental health disabilities can and do overcome the limitations of their illnesses and successfully fill self-chosen, valued roles in the community. The focus includes the client being actively involved in their own care; services being individualized and person-centered; identifying and utilizing personal strengths; treating the whole person, not just symptoms; empowerment through education and support; respect; and creating a sense of hope. At the VRC, veterans living with significant mental health challenges can build skills that aid in creating and pursuing goals for leading a meaningful, fulfilling life. Services are offered by a multi-disciplinary staff (including peer support) primarily through interactive psychoeducational and skill-building classes with learning experiences taking place in the classroom and out in the community. Individual and family sessions are also offered on an as-needed basis. The VRC provides training for psychology, social work, and nursing interns, and for psychology post-doctoral fellows. For more information on the VRC, please visit the VRC page.
921 NE 13th Street
Oklahoma City, OK 73104
Administrative Offices, Room 8A159
Hours of Operation
Saturday clinics also available by appointment