About the Program

The VAMC pharmacy processes more than 1,250,000 prescriptions annually. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.

Services Offered

Refill a VA Prescription

AUTOMATED REFILL LINE

Request refill, check on prescription status or get account balance 24 hours a day, seven days a week, Call (405) 290-1610 or toll free 1-800-694-8387.

1. Dial toll free number or local number
2. After phone greeting, enter you full SSN, then press the "#" key.
3. At the next message, press "2" to reach pharmacy prescriptions.
4. At the next message, press "1" to order a refill.
5. Enter the prescription numbers highlighted in yellow at the top, left corner of your prescription label: Do Not enter any letters that may be at the end of the prescription #.
6. Repeat steps d. and e. for any additional refills.
7. When you hang up, your refill(s) are ordered!
8. At any time if you make a mistake hit the # key and you will start at the beginning again.

- OR -

USE A STAMP & ORDER BY MAIL

1. Use the address label and refill slip provided with your prescription. The refill slip has the BARCODE on it.
2. If you cannot find your refill slip with the BARCODE markings: Clearly print on a blank piece of paper your:
Name + Social Security Number + Prescription(s) number.
Mail this information to:

Pharmacy Service (119)
Oklahoma City VAMC
921 N.E. 13th Street
OKC, OK 73104-5028

If you are using the automated refill line, all refills should be ordered at least 14 days prior to when the refill is due to insure prompt processing and delivery time.

- OR -

INTERNET REFILL

Prescriptions may also be filled online using VA's My HealtheVet program. This is the fastest way to order! Using this automated system lets our pharmacists provide better and faster service to you and your fellow veterans! You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

*Need*  
- Social Security Number
- Prescription Number 

Important: Order early! You should not run out of your medication, if you order your refill(s) AT LEAST 14 DAYS before you run out!

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

Hours of Operation

Outpatient Pharmacy

Monday - Friday 8:00 a.m. - 8:30 p.m.

Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, 7 days a week, 365 days a year.

Pharmacy Administration Office

Monday - Friday 8:00 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays and weekends.